Each salon gets its own booking page, one calendar for the whole team, checkout at the front desk, and automatic appointment reminders. Lumio Booking is used by independent salons in the United States and Canada.
One account covers the booking page clients see and the tools the front desk uses every day. Each salon’s data is kept separate and belongs to the salon.
A page at lumiobooking.com/your-salon with services, prices, technicians and live availability. It can be added to the salon’s website and Google Business Profile.
One calendar for the whole team, with working hours, time off, a break between appointments, and a walk-in queue.
Ring up services and retail at the front desk, record tips, and print or text the receipt.
By email, and by text message for clients who agree to receive texts. Each salon chooses when reminders go out.
Optional deposits are charged through the salon’s own Stripe, Square, PayPal or Clover account. Money goes straight to the salon.
Facebook Messenger, Instagram and website chat in a single inbox, with an optional assistant that answers booking questions.
Each salon connects its own TikTok, Facebook and Instagram accounts, plans posts, approves them, and Lumio publishes them at the time the salon picked.
Add the booking form to an existing site with our WordPress plugin or a short embed code, connected by the salon’s own key.
Clients book directly with the salon. Lumio Booking provides the software; the salon sets its own services, prices, hours and cancellation policy.
Prices are in US dollars, per salon location. Every plan starts with a 14-day free trial. Yearly billing costs the same as 10 months.
Extra text messages are billed at $0.03 each ($0.02 on Premium). Card payments and deposits are processed by the salon’s own payment provider, at that provider’s rates. Subscriptions are billed by card or PayPal and can be cancelled at any time from the dashboard.
| Feature | Starter | Pro | Premium |
|---|---|---|---|
| Booking and scheduling | |||
| Online booking page | ✓ | ✓ | ✓ |
| Calendar and appointment statuses | ✓ | ✓ | ✓ |
| Email confirmations and reminders | ✓ | ✓ | ✓ |
| Deposits for no-show protection | — | ✓ | ✓ |
| Waitlist | — | ✓ | ✓ |
| Walk-in queue | — | ✓ | ✓ |
| Checkout | |||
| Checkout and receipts | — | ✓ | ✓ |
| Gift cards | — | ✓ | ✓ |
| Tips | — | ✓ | ✓ |
| Offline mode and receipt printing | — | ✓ | ✓ |
| Clients and staff | |||
| Client list | ✓ | ✓ | ✓ |
| Services and categories | ✓ | ✓ | ✓ |
| Staff accounts and roles | ✓ | ✓ | ✓ |
| Payroll, tips and CSV export | — | ✓ | ✓ |
| Marketing | |||
| Google review requests | ✓ | ✓ | ✓ |
| Review replies and leaderboard | — | ✓ | ✓ |
| Loyalty points | Basic | ✓ | ✓ |
| Referrals | — | ✓ | ✓ |
| Birthday and email/text campaigns | — | ✓ | ✓ |
| Messenger and Instagram inbox with assistant | — | ✓ | ✓ |
| Scheduled posts to TikTok, Facebook and Instagram | — | ✓ | ✓ |
| Messages and calls | |||
| Email notifications | ✓ | ✓ | ✓ |
| Text messages included per month | 100 | 500 | 1,500 |
| Extra text message | $0.03 | $0.03 | $0.02 |
| Phone assistant | — | Add-on | ✓ |
| Phone assistant minutes per month | — | 150* | 300 |
| Extra minute | — | $0.25 | $0.20 |
| Operations and support | |||
| Inventory | — | ✓ | ✓ |
| Several locations and combined reports | — | — | ✓ |
| WordPress plugin | ✓ | ✓ | ✓ |
| Client-facing display (iPad or second screen) | — | ✓ | ✓ |
| Sales and payroll reports | Basic | ✓ | ✓ |
| Support | Email and phone | Priority phone | |
* On Pro the phone assistant is an add-on (about $39 a month for 150 minutes). Premium includes 300 minutes.
Lumio Booking is software developed and operated by Lumio Agency LLC, a company registered in the United States.
More about Lumio Agency LLC